Terms & Conditions

01

General

• Rates include all taxes.
• Use of this site implies acceptance of these terms and conditions.
• All pictures on this site are for guidance purposes only. Actual room and hotel appearance may vary.
• All prices are in Philippine Peso (PHP). Currency conversions are based on public online sources and are approximate.

02

Payment & no-shows

• The customer is responsible for payment of their booking through bank.
• If no cancellation has been received and you fail to show up at the hotel, you are responsible for the full amount of your booking value.
• If you do not show for the first night of your reservation, your reservation will be cancelled for the following nights unless alternate arrangements have been made with Bale Mi Boracay.

03

Arrival, check-in & check-out

Our on-site staff are available between 7:00 AM and 8:00 PM only. If you arrive outside these hours, we need to organise our staff to be here to meet you. To help with your check-in, please send us your arrival flight details (airline, flight number and arrival time) so we know when to expect you at the resort.

• Standard check-in time is 2:00 PM and standard check-out time is 12:00 NN.
• Early check-in of up to 2 hours is allowed without an additional fee; beyond 2 hours, an additional PHP 1,000.00 is charged.
• Late check-out is allowed without a fee up to 2 hours after standard check-out; beyond 2 hours, an additional PHP 1,000.00 is charged, and 50% of your room rate beyond 6 hours.
• Early check-in and late check-out are subject to room availability and are not guaranteed.

04

Cancellation & changes

Boracay is a small yet very popular island, and accommodation can be very limited during peak seasons. A stricter cancellation policy therefore applies at these times — please read it carefully before booking.

	Regular season	Peak season
You cancel a confirmed reservation	50% of the total amount is charged	100% of the total amount is charged
Cancellation close to arrival, or no-show	Full amount charged if cancelled 14 days or less before check-in	Full amount charged if cancelled 30 days or less before check-in

• Amendments to a booking are handled case by case and depend on room availability. The cancellation policy applies to any change of reservation: shortening of stay, change of date, fewer rooms, or a change of room type.
• Minor revisions, such as a change of name or other guest details, are allowed once without penalty.
• Cancellations and changes must be requested by email.
• Check-in dates refer to Philippine time (GMT+8).

These are the terms and conditions agreed to by the guest at the time of booking.